AELB ::Client Charter


MALAY



	Quality Policy
	Client Charter
	Notices for Client
	Emergency Response Team
	Timetable for RPO Examination 2010
	Registration for RPO Examination (Malay)
	2010 Calendar
	FAQ's



Y.M. Raja Dato' Abdul Aziz Raja Adnan DIRECTOR GENERAL Tel: 6-03-89225777 kp@aelb.gov.my

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CLIENT CHARTER

License Applicationn
No.		Class		New	Renewal	Amendment
1.	A		(Radioactive material)	10 days	10 days	10 days

2.	A		(Milling of Radioactive material)	7 months	4 months	6 months

3.	C		(Nuclear material)	10 days	10 days	10 days

4.	H			7 months	3 months	3 months

Approvals Application (Permit)
No.	Approvals (Permit)	Period

1.	Import and export of radioactive materials, irradiating apparatus or nuclear materials	1 week

2.	Transit of nuclear materials	1 week

3.	Design of radioactive material store and exposure room	2 weeks

4.	Recruitment and termination of radiation workers	2 weeks

5.	Accreditation as operator, supervisor or radiation protection officer	1 month

6.	To carry out industrial radiography work in public area	2 weeks

7.	Loan of radioactive material, irradiating apparatus or radiation worker	2 weeks

8.	Installation, testing or commissioning of irradiating apparatus	2 weeks

Legal Action
No.	Actions	Period

1.	Completion for any enforcement actions (Investigation and prosecution)	6 months

2.	Investigation on any complaints regarding the atomic energy activities	Will start within 24 hours

3.	Feedback to complainant on investigation result	2 weeks

Public Complaints
For any complaints regarding to the Client's Charter, kindly contact the Director General Tel: 6-03-89225777 Faks: 6-03-89223685 e-mail: